February 21-23, 2022    |    The Rosen Plaza    |    Orlando, FL


■ Business Track    ■ Technical Track

7:30 am - 10:00 am Registration and Badge Pick-Up

8:30 am - 9:30 am Breakfast and Certification Exams
9:30 am - 10:00 am Doors Open

10:00 am - 10:40 am Welcome Session -ThreatLocker CEO, Danny Jenkins

10:40 am - 11:40 am Opening Keynote - UNHACKABLE: Blockbuster Cybersecurity in a Zero Trust World - John Sileo

Hackers don’t just adapt to change; they bank on it. Has your mindset evolved? The rapid expansion of remote workforces, cloud jacking, the Internet of Things, ransomware gangs, supply chain attacks, social engineering and disinformation campaigns have altered the way we must defend our organizational data, privacy and profits. A faulty adage asserts that humans are your weakest link, and left unaddressed, that becomes a self-fulfilling prophecy. Cybersecurity doesn’t grow from shinier tools, but from the powerful intersection between humans and technology. In UN-HACKABLE, John will leverage potent lessons learned from losing his business and wealth to cybercrime, wrongly facing jailtime and ultimately, how to turn all three to your advantage.

11:40 am  - 12:00 pm

Keynote Room - Diamond Breakout - Gradient MSP: Let's Make the World a Better Place  🦩 

  • Tim Coach, Director of Channel Engagement  

MSPs are an essential service, and they make the world a better place. Which means YOU make the world a better place! If you don't believe me, turn off the servers for a few minutes, and see how many people get angry. Now that you know you are an essential service, start acting like it! I want you to be able to bill your customers for all the services you provide. I want your business to be a success. Gradient is here to help make your business dreams a reality.

12:00 pm - 1:30 pm Lunch & Exhibit Hall Networking Time

1:30 - 2:00 The Threat Landscape and Cyber Operations -  Dr. Chase Cunningham

2:05 pm - 2:35 pm

Keynote Room - Platinum Sponsor - Don't Trust Me - Weighing Zero Trust With the Demand for More Access - Scott Davis,  Liongard Sales Engineer

The purpose of this presentation is to help service providers understand that starting their journey to securing their clients with zero trust can be easier than they think. Using a limited slide deck and storytelling, Scott R. Davis will build trust and provide the attendees with the tools and concepts to start implementing zero trust for their clients and their own businesses today.

Breakout Salon 5+6 - Defense Evasion: Detecting the Threat Actor’s Playbook Max Rogers, Huntress, Head of Threat Operations 

As threats become more sophisticated, many businesses try to build up their castle wall to keep attackers out. But here’s the harsh reality: today’s hackers will find a way to sneak around, scale or break through that wall. In this session, we’ll pull back the curtain to showcase the various tricks attackers use to bypass preventive tools—and we’ll leave you with some insider tips on how to stop these attacks in their tracks.

Lab Salon 7+8 - ThreatLocker Open Lab

2:40 pm  - 3:10 pm

Keynote Breakout - Leveraging Threat Intelligence to Improve Your Cybersecurity Practice - Jenn Ogle, CompTIA Senior Manager, Vendor Relations

Breakout Salon 5+6 - Creating a Culture of Good Cyber Hygiene - Jimmy Hatzell, Quickpass Director of Marketing 

In the world of Zero Trust, it is our job as security leaders to create a culture of good cyber hygiene, both inside and outside of our organizations. Far too many MSP security teams find themselves watching in disgust when they see preventable and repeat security faux pos contribute to a security incident. The common, recognizable offenders include things like unpatched vulnerabilities, the absence of MFA, and old or reused passwords. We believe it is our job as security professionals to promote good cyber hygiene in everything we do. Join Jimmy Hatzell from Quickpass in this session briefly covering the cyber landscape, what good cyber hygiene means, and how we can evangelize these concepts to our employees and customers. 

Lab Salon 7+8 - ThreatLocker Open Lab
3:10 pm - 3:25 pm Break & Exhibit Hall Networking Time

3:25 pm - 3:55 pm

Keynote Room - Touring the Dark Web - Collin Ellis, ThreatLocker Solutions Engineer

Do you really know how much of your valuable information is available on the dark web? Join Collin, Solutions Engineer to learn how to access the dark web and tools to assist in getting to the marketplaces and forum. See just how easy it is for attackers to get malicious code and sensitive information to use against you and your business.

Breakout Salon 5+6 - Positioning The Advancements in Technology to Mitigate Risks and Grow Your Bottom Line - Eric Torres, Datto Director of Channel Development

It’s a new dawn in the way organizations conduct business. From digital transformation, the continuing shift to the cloud, and work from anywhere environments, the chances of cyberattacks continue to accelerate. Through the power of the Datto portfolio, learn what new advances in technology are available to you as you solidify your cyber resilience strategy and increase your protection against threats and unplanned downtime. 

Lab Salon 7+8 - ThreatLocker Open Lab

4:00 pm - 4:30 pm

Keynote Room - Threat Landscape from MSP Business Leaders' Perspectives: MSP Panel

  • Robin Miller - Director of Channel, The Channel Program
  • Jennifer Gilligan - IntegraMSP, Managing Partner
  • Mary Hamilton - Mad Data, CEO
  • Dawn Sizer - 3rd Element Consulting, CEO
  • Maria Scarmardo, CEO Praxis Data Security

From our panel of MSP business leaders, learn what threats they see to their operations and how they work to stay ahead of hackers.

Breakout Salon 5+6

Lab Salon 7+8 - ThreatLocker Open Lab

4:35 - 5:05 pm

Keynote Room: Zero Trust Architecture

Hear from a member of the ATARC Working Group on how government agencies are being asked to approach zero trust, including a review of the foundational pillars.

Breakout Salon 5+6 

Lab Salon 7+8 -  ThreatLocker Open Lab
5:05 pm - 6:00 pm Reception & Exhibit Hall Networking Time

6:30 pm -  The MSP Community Block Party

8:00 am - 9:00 am Breakfast, Exhibits, and Certification Exams

9:00 - 9:15 am - Day 2 Welcome Session

9:15 am - 9:50 am - ThreatLocker Threat Tales

In a rapid-fire format, you'll learn about actual cases involving threats like email scams, rubber duckies, website dups, Metasploit, malware, remote access tool misuse, chrome extensions, and more. Names may be altered to protect the innocent.

9:50 am - 10:00 am - Pineapple in Action 🍍

In this can't miss demonstration you'll witness the threat a pineapple can pose to your wifi network. 

10:00 am - 10:30 am - Break & Exhibit Hall Networking Time

10:30 am - 11:15 am ThreatLocker Product Update

Hear directly from our Engineers about the latest updates to ThreatLocker and what's next, including all of the resources available to you in ThreatLocker University.

11:15 am - 12:00 pm Running a Successful Enterprise Operation - Tim Rohrbaugh,  JetBlue Airways CISO

Gain insight from the CISO of JetBlue and learn how he runs a successful large enterprise cyber operation.

12:00 pm - 1:30 pm Lunch & Exhibit Hall Networking Time 

1:30 pm - 2:00 pm

Keynote Room: Fireside Customer Chat - Neal Juern, Juern Technology, President and Danny Jenkins, ThreatLocker CEO

Breakout Salon 5+6 Diamond Breakout 

What if You Never Had to Reconcile Billing Again? - Tim Coach, Director of Channel Engagement 🦩 

What if you never had to reconcile billing again? It’s a simple enough question, but it will mean something different to everyone who reads it. Perhaps you do the billing yourself, for your MSP. Perhaps you’re someone who’s chosen to hire out to get this dreaded task completed. Perhaps you’re just ignoring it altogether. Whoever you are, however you’re doing (or not doing) billing, we want to show you a better way. The Gradient way. Gradient Billable is the easiest way to reconcile billing of your MSP resale stack, getting invoices out quicker without anything slipping through the cracks. Forget about spending countless hours with numerous browser windows and tabs open, trying to keep it straight. The world you want is out there, and it can be yours. Let Gradient show you the way.

Lab Salon 7+8 - Rubber Ducky Workshop - ThreatLocker Solutions Engineer


2:05 - 2:35 pm

Keynote Room: Using Security to Differentiate, Upsell Clients and Reduce Churn Taylor Business Group,  Michael Frances, Managing Partner, and Dennis O'Connell, Vice President 

  • Security is now a differentiator, elevating the best MSPs above their competition. It also has two side benefits. First, it is a way to increase your MRR per endpoint. Second, it will make the clients stickier and reduce your churn.

Breakout Salon 5+6 - Post Deployment: Success in Operations - Ryan Bowman, ThreatLocker Director of Solutions Engineering

You've gone through Learning Mode and deployed ThreatLocker - now what? Join  Ryan Bowman for tips and tricks for efficient operations. 

Lab Salon 7+8 - Metasploit - Liam Loftus, ThreatLocker Systems Engineer, and Ben Jenkins, Senior Solutions Engineer

2:40 pm - 3:10 pm 

Keynote Room: MSP Panel 

Easy Tactics to Decrease Your Ticket Load, Increase Your MRR AND Become More Secure

  • Bruce McCully, Galactic Advisors President
  • Neal Juern, Juern Technology President
  • Brandis Kelly, The Technology Specialist President
  • Zachary Kinder, Net-Tech Consulting Vice President

NOW is the perfect time to pour some jet fuel on your cyber security growth strategy.
Why? There’s no buying cycle for cybersecurity right now. Your clients aren’t focused on looking for new services every 3-4 years, like they are when they need to replace major infrastructure in their environments. That means a HUGE opportunity for you…. That is, if you act right now. There are all sorts of external pressures. Insurance companies are demanding increased controls, attacks continue to increase in sophistication and your clients expect you to just handle it.

The problem is simple. Clients don’t understand why they need additional security services. But the solution can often be excruciatingly hard. They don’t want to invest in security because they see it as simply a waste of money with no ROI. Not to mention that they believe they are too small or not a target for ransomware attacks. We will be diving into the biggest opportunity (And liability) that MSPs are confronting in 2022.

Breakout Salon 5+6 - Fireside Chat - Rob Allen, ThreatLocker VP of Operations (EMEA), and Shane Branagan, eXpd8 Group

Lab Salon 7+8 - Build a Pineapple 🍍 - Michael Jenkins, ThreatLocker CTO and Michael Kuo, Cyber Hero

Come to this workshop and learn how to program a pineapple. 

3:10 pm - 3:25 pm Break & Exhibit Hall Networking Time

3:25 pm - 3:55 pm 

Keynote Room: CMMC Introduction and Framework Tenets- Joy Belland, CMMC Training Program Manager and Professional Instructor

  • Overview of current requirements: FAR Clause 52.204-21 and DFARS 252.204-7012
  • CMMC Model & Framework
  •  Self-Attestation and the False Claims Act
  • CMMC Timeline
  • CMMC Ecosystem

Breakout Salon 5+6 - Marketing for MSP Success - Liz Dinan, ThreatLocker Marketing Manager, and Annie Stroud, ThreatLocker Marketing Manager (EMEA)

Lab Salon 7+8 - Certification Prep Open Lab - Mandy Mospan, ThreatLocker Learning Specialist 

Join ThreatLocker Learning Specialist Mandy Mospan for questions, answers, and assistance in any final certification prep you need before the final exam time Wednesday.

4:00 pm - 4:30 pm

Keynote Room: CMMC Pt.2: MSPs and CMMC - Joy Belland, CMMC Training Program Manager and Professional Instructor

  • CMMC Level 2 Scoping Guide Overview
  • Which NIST 800-171r2 (CMMC Level 2) controls generally apply to MSPs
  • Shared Responsibility Matrix example and applicability to security vendors
  • CMMC resources and certifications for MSPs

Lab Salon 7+8 - Rubber Ducky 🦆 - Michael Jenkins, ThreatLocker CTO and Michael Kuo, Cyber Hero

4:35 pm - 5:05 pm

Keynote Room: Building Quality Support Teams - Nick Tannous, Director of Support and Application Team

Nick Tannous knows firsthand what it takes to run a support team. Learn from the leader of ThreatLocker's app team how to measure data to see where we succeed, where we fail, and how we continually improve.

Breakout Salon 5+6 - Selling Advanced Security through Compliance - Paul Redding - VP Partner Engagement & Cybersecurity 

Let's face it- your clients and prospects don't understand cybersecurity. They can't spell Zero Trust. Compliance changes the game completely. Laws like HIPAA require implementation of the security solutions you want to sell- but which solutions and how do you package them? Join our VP of Partner Engagement and Cybersecurity, Paul Redding, to learn how to use compliance to elevate your security offering and differentiate your MSP in an increasingly crowded market.

Lab Salon 7+8 - Rubber Ducky or Pineapple (by popular demand) - Liam Loftus, ThreatLocker Systems Engineer, and Ben Jenkins, ThreatLocker Senior Solutions Engineer

5:05 pm - 6:00 pm Reception & Exhibit Hall Networking Time

6:30 - 9:30 pm ThreatLocker After Party 

8:00 am - 9:00 am Breakfast, Exhibits, and Certification Exams

9:00 am - 9:15 am Summary of Lessons Learned

9:15 am - 10:00 am Keynote: Winning with Zero Trust - Danny Jenkins, ThreatLocker CEO 

10:00 am - 10:30 am - Break & Exhibit Hall Networking Time

10:30 am - 11:30 am Closing Keynote - Taking Action - Johnny Quinn
11:30 am - 12:00 pm Awards and Closing Ceremony
Zero Trust World Assets
Zero Trust World Assets
Zero Trust World Assets (7)